Tag Archives: conversational

It’s the Age of Conversation… so pipe up and join in!

You’ll have heard about the Age of Conversation… (sure you have - it inspired my very first podcast after all). Well the organizers Drew McLellan and Gavin Heaton have just announced that they’re going to run part II (or is that part 2.0?) There are two ways that you can get involved - and two [...]

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Writing online PR

I don’t know about you but one of the things I find hardest to write is my own PR.  Blogging makes it easier in a lot of ways - because it’s a more natural, conversational medium - but harder in others - because you don’t want the business stuff to jar, to break rapport with [...]

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Choose your words with care

Words are powerful things.  Just think for a moment about the impact other people’s words have had on you, for good or ill - or what you might read into the words that someone else has written, however quickly and casually they might have been penned. This matters as much if not more when we’re [...]

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Writing with hospitality: leaving space for your readers to be

I have to confess I don’t know too much about the hospitality business beyond my experience as a customer.  But I’ve been learning about some of the ideas, principles and values of hospitality from Rosa Say’s work on Managing with Aloha, and starting to think about ways that we can reflect these same values and [...]

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I’m just writing to say thanks

Dear Liz I’m just writing to say thanks.  Thanks for linking your writing challenge back to my name.  I’m blushing each time I see it, but I know better than to protest your decisions:-)  I also know you don’t want paid back for gifts you give Continue reading

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